This Privacy Policy explains how Taldiva LLC ("Taldiva", "we", "us") collects, uses and protects personal information when you visit this website, contact us or buy from our online stores.
1. Information we collect
- When you contact us: your name, email address, phone number and the content of your message.
- When you place an order: your name, shipping and billing address, email, phone number and the details of your order.
- Payment information: card and payment details are processed directly by our payment providers. We do not see or store your full card number.
- Technical data: our hosting and store providers may automatically log basic data such as IP address, browser type and pages visited, for security and performance.
2. How we use information
- To process, ship and deliver your orders.
- To provide customer support, returns and refunds.
- To prevent fraud and keep our websites secure.
- To send marketing emails, only if you have agreed to receive them. You can unsubscribe at any time.
- To comply with legal, tax and accounting obligations.
3. Sharing
We do not sell personal information. We share it only with service providers that help us run the business, and only as needed: e-commerce platform and hosting providers, payment processors, logistics and delivery partners, and email or customer service tools. We may also disclose information when required by law.
4. Cookies
This company website does not use advertising or tracking cookies. Our online stores may use cookies to run the shopping cart and to measure and improve our advertising; each store explains this in its own cookie notice and, where required, asks for your consent.
5. Retention
We keep personal information only for as long as needed for the purposes above, or as long as the law requires (for example, for tax records).
6. Your rights
Depending on where you live (for example, in California or the European Union), you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or restrict certain uses. To make a request, email us at contact@taldiva.com. We will respond within the time required by applicable law.
7. Children
Our websites and products are not directed to children under 16, and we do not knowingly collect their personal information.
8. Changes
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
9. Contact
Taldiva LLC · 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA
Email: contact@taldiva.com · Phone: +1 (812) 609-6346